At okbaee, protecting the personal data of every player is a fundamental part of how we operate. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold over your own data.
Six principles that define how okbaee handles your personal data — clearly, responsibly, and securely.
okbaee collects only the personal information that is strictly necessary to provide our Services, verify your identity, and comply with applicable regulations. We do not collect data beyond what is needed.
All data transmitted between your device and the okbaee platform is protected using industry-standard 256-bit SSL/TLS encryption, ensuring that your personal and financial information remains private in transit.
okbaee does not sell, rent, or trade your personal information to any third party for marketing, advertising, or any other commercial purpose. Your data is yours — we are only its custodian.
You have the right to access, correct, export, and in certain circumstances request the deletion of your personal data held by okbaee. Submit any such request by contacting [email protected].
Where data is shared with third-party service providers — such as payment processors like bKash and Nagad, or game studios — it is shared only under strict contractual confidentiality obligations and solely to deliver our Services.
okbaee retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the retention period expires, data is securely deleted or anonymised.
This Privacy Policy ("Policy") describes how okbaee ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects personal information provided by or collected from users ("you", "User", "Player") of the website located at https://okbaee.net, including all services, features, and content made available through the Platform.
By registering an account, accessing the Platform, or using any of our Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Policy, you must discontinue your use of the Platform immediately.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall legal framework governing your relationship with okbaee.
okbaee is an online casino and sports betting platform operating at https://okbaee.net and primarily serving players located in Bangladesh. We offer a range of Services including cricket betting, live casino games, slot games, and exclusive gaming content, all denominated in Bangladeshi Taka (৳ BDT).
For any questions or concerns relating to the processing of your personal data, or to exercise any of your data rights described in this Policy, please contact our dedicated support team using the details provided in Section 15 of this Policy.
okbaee collects the following categories of personal data, depending on how you interact with the Platform:
When you create an account, we collect the information you provide directly, which may include:
To comply with Know Your Customer (KYC) requirements and prevent fraud, we may collect:
When you make deposits or request withdrawals, we collect:
As you use the Platform, we automatically record:
When you access the Platform, our systems automatically collect certain technical information:
If you contact our support team, we retain records of:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration Data | Account creation and identification | Duration of account + 5 years post-closure |
| KYC Documents | Identity verification and fraud prevention | Duration of account + 5 years post-closure |
| Financial Transaction Data | Payment processing and audit trail | 7 years from transaction date |
| Gaming Activity Data | Service delivery, dispute resolution, RG monitoring | 5 years from last activity |
| Technical & Device Data | Security, fraud prevention, platform optimisation | 13 months from collection |
| Communications Data | Support, complaint resolution | 3 years from last communication |
okbaee collects personal data through the following channels:
okbaee processes your personal data for the following purposes:
We use your registration and transaction data to create and maintain your account, process deposits and withdrawals, resolve disputes, and deliver the gaming and betting services you request.
KYC documents and device data are used to verify your identity, confirm you meet the 18+ age requirement, and detect and prevent fraud, money laundering, collusion, and other prohibited activity on the Platform.
Gaming activity and session data are used to monitor for signs of problem gambling behaviour, enforce any responsible gaming restrictions you have set, and fulfil our duty of care obligations to players.
Communications data and account history are used by our support team to respond to your enquiries, investigate complaints, and improve the quality of our customer service.
We process personal data as required to comply with applicable laws and regulations, including anti-money laundering obligations, and to protect the security and integrity of the Platform and its users.
Aggregated and anonymised technical and usage data help us understand how the Platform is used, identify performance issues, and improve the overall user experience. This analytical processing does not identify individual users.
Where you have provided consent or where we have a legitimate interest, we may contact you with information about promotions, bonuses, and Platform updates relevant to your account. You may opt out of promotional communications at any time by contacting [email protected].
okbaee processes your personal data on one or more of the following legal bases:
To process your deposits and withdrawals, okbaee shares the minimum necessary personal and financial data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These parties act as independent data controllers for their own processing activities and are governed by their own privacy policies.
To fulfil our identity verification obligations, okbaee may share your KYC documents and personal details with third-party identity verification service providers under strict contractual confidentiality obligations.
When you play games provided by third-party studios such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, or Microgaming, limited session and account data (such as a pseudonymous player token) may be shared with those providers to facilitate game delivery and settle game outcomes. No directly identifying personal data is shared beyond what is operationally necessary.
okbaee works with third-party fraud detection and platform security services. These providers may process device identifiers, IP addresses, and behavioural data on our behalf under data processing agreements that prohibit them from using the data for any purpose other than delivering their contracted services to okbaee.
okbaee may disclose personal data to law enforcement agencies, financial intelligence units, regulatory bodies, or courts of competent jurisdiction where we are required or permitted to do so by applicable law, or where disclosure is necessary to protect the rights, property, or safety of okbaee, its users, or the public.
okbaee does not sell, rent, licence, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes.
okbaee uses cookies and similar technologies to ensure the Platform functions correctly, maintain your session, and gather analytical data about Platform usage. The categories of cookies we use are as follows:
okbaee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While okbaee takes all reasonable steps to protect your data, no security system is entirely impenetrable. In the unlikely event of a data security incident that materially affects your personal data, okbaee will notify you promptly and take all necessary steps to contain and remediate the breach.
okbaee retains personal data only for as long as is necessary for the purposes outlined in this Policy, or as required by applicable laws and regulations. Our retention schedule is summarised in the table in Section 3 above.
Following account closure, most personal data is retained for a minimum period to allow for the resolution of any outstanding disputes, to comply with financial record-keeping obligations, and to support any investigation by competent authorities if required. After the applicable retention period, personal data is securely deleted or irreversibly anonymised.
Note that data you have shared via public-facing communications (such as reviews or feedback) may be retained in aggregated or anonymised form beyond the standard retention period.
Subject to applicable law, you have the following rights in relation to your personal data held by okbaee:
To exercise any of these rights, please submit your request in writing to [email protected] with the subject line "Data Rights Request". okbaee will respond to all valid requests within 30 days of receipt. We may require you to verify your identity before processing your request.
The okbaee Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from any person under the age of 18. If you are under 18, you must not use the Platform or provide any personal information to okbaee.
If okbaee becomes aware that personal data has been collected from a person under 18, we will immediately suspend the relevant account, delete the associated personal data to the extent permitted by law, and forfeit any balances in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child may have registered an account on the Platform, please contact us immediately at [email protected] so that we can take prompt action.
The Platform may contain references to, or integrations with, third-party services such as payment providers and game studios. These third parties operate their own platforms and are governed by their own privacy policies. okbaee is not responsible for the data practices of any third party, and this Policy does not extend to any third-party website, application, or service accessed via or in connection with the Platform.
We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of okbaee, including your chosen payment provider (e.g., bKash, Nagad, Rocket).
okbaee reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will notify registered Users by email or by displaying a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is shown at the top of this page.
Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how okbaee protects your personal data.
If you have any questions, concerns, or complaints relating to this Privacy Policy or the processing of your personal data by okbaee, please contact our support team using the details below. All correspondence regarding data privacy must be submitted in English.
For concerns specifically related to responsible gaming, deposit limits, or self-exclusion, please visit our Responsible Gaming page for dedicated guidance and support tools.
Explore our games, read the FAQ, or sign in to your account — your data is always protected.
okbaee Casino Slots Cricket FAQ Sign Inokbaee is strictly for adults aged 18 and above. Gambling involves financial risk. If gambling is affecting your wellbeing, please visit our Responsible Gaming page for tools including deposit limits, session alerts, and self-exclusion. Support is available 24/7 at [email protected].